Knowledge and insight
Private previewResponses
Collect governed feedback and manage response risk.
Run surveys and participant conversations. Turn risk signals into cases, human support, insights, heatmaps, and reports.
Primary records
- Survey and placement
- Session and response
- Case, message, and action
- Insight and report
Governed workflow
- 01Create and place a survey
- 02Guide a participant and assess risk
- 03Open support, resolve cases, and review insights
Optional integrations
- Separate participant PWA with live events and push
Accepted outputs
- Cases, insights, heatmaps, exports, and reports
Current limits
- The participant app is not a staff Workspace.
Repository evidence
- Survey, participant, case, support, insight, and report APIs
- Public, admin, case, insight, Agent, and browser tests
Works with